[vc_row full_width=”stretch_row_content_no_spaces” css=”.vc_custom_1492169239317{padding-top: 8vh !important;background-color: #45739c !important;}”][vc_column css=”.vc_custom_1488889056119{padding-top: 0px !important;}”][woodmart_row_divider position=”bottom” style=”clouds” color=”#ffffff”][/vc_column][/vc_row][vc_row full_width=”stretch_row” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” row_reverse_mobile=”0″ row_reverse_tablet=”0″ woodmart_disable_overflow=”0″][vc_column width=”1/3″ mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_sticky_column=”false” parallax_scroll=”no” mobile_reset_margin=”no” tablet_reset_margin=”no”][vc_empty_space height=”150px”][vc_icon type=”material” icon_material=”vc-material vc-material-add_shopping_cart” color=”custom” size=”lg” align=”center” custom_color=”#bd1e2c”][woodmart_title size=”extra-large” font_weight=”800″ color=”black” style=”simple” tag=”h3″ title_width=”100″ title=”STEP 1″ css=”.vc_custom_1611084327582{margin-top: 20px !important;}” after_title=”Choose your store and reserve
your products online” woodmart_css_id=”600732220a2e0″ after_font_size=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zaXplIiwiY3NzX2FyZ3MiOnsiZm9udC1zaXplIjpbIiAudGl0bGUtYWZ0ZXJfdGl0bGUiXX0sInNlbGVjdG9yX2lkIjoiNjAwNzMyMjIwYTJlMCIsImRhdGEiOnsiZGVza3RvcCI6IjI0cHgifX0=”][vc_empty_space height=”150px”][/vc_column][vc_column width=”1/3″][vc_empty_space height=”150px”][vc_icon type=”material” icon_material=”vc-material vc-material-phone_in_talk” color=”custom” size=”lg” align=”center” custom_color=”#bd1e2c”][woodmart_title size=”extra-large” font_weight=”800″ color=”black” style=”simple” tag=”h3″ title_width=”100″ title=”STEP 2″ css=”.vc_custom_1611084808712{margin-top: 20px !important;}” after_title=”We’ll call you when the
order is ready” woodmart_css_id=”60073402d67a9″ after_font_size=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zaXplIiwiY3NzX2FyZ3MiOnsiZm9udC1zaXplIjpbIiAudGl0bGUtYWZ0ZXJfdGl0bGUiXX0sInNlbGVjdG9yX2lkIjoiNjAwNzM0MDJkNjdhOSIsImRhdGEiOnsiZGVza3RvcCI6IjI0cHgifX0=”][vc_empty_space height=”150px”][/vc_column][vc_column width=”1/3″ mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_sticky_column=”false” parallax_scroll=”no” mobile_reset_margin=”no” tablet_reset_margin=”no”][vc_empty_space height=”150px”][vc_icon type=”material” icon_material=”vc-material vc-material-store_mall_directory” color=”custom” size=”lg” align=”center” custom_color=”#bd1e2c”][woodmart_title size=”extra-large” font_weight=”800″ color=”black” style=”simple” tag=”h3″ title_width=”100″ title=”STEP 3″ css=”.vc_custom_1611084815969{margin-top: 20px !important;}” after_title=”Come in store to pick up
& pay for your order” woodmart_css_id=”6007340c4400a” after_font_size=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zaXplIiwiY3NzX2FyZ3MiOnsiZm9udC1zaXplIjpbIiAudGl0bGUtYWZ0ZXJfdGl0bGUiXX0sInNlbGVjdG9yX2lkIjoiNjAwNzM0MGM0NDAwYSIsImRhdGEiOnsiZGVza3RvcCI6IjI0cHgifX0=”][vc_empty_space height=”150px”][/vc_column][/vc_row][vc_row full_width=”stretch_row_content_no_spaces” woodmart_gradient_switch=”no” css=”.vc_custom_1611086480201{margin-bottom: 0px !important;background-color: #f9f9f9 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ row_reverse_mobile=”0″ row_reverse_tablet=”0″ woodmart_disable_overflow=”0″][vc_column woodmart_color_scheme=”light” css=”.vc_custom_1492169735398{padding-top: 0px !important;}”][woodmart_row_divider style=”clouds” color=”#ffffff”][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1611085647549{background-color: #f9f9f9 !important;}” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” row_reverse_mobile=”0″ row_reverse_tablet=”0″ woodmart_disable_overflow=”0″][vc_column][vc_empty_space height=”100px” woodmart_hide_large=”0″ woodmart_hide_medium=”0″ woodmart_hide_small=”0″ woodmart_hide_extra_small=”0″][woodmart_title size=”medium” style=”simple” woodmart_css_id=”60073d7cd399a” title=”FREQUENTLY ASKED QUESTIONS” title_width=”100″][vc_tta_accordion style=”modern” c_icon=”chevron” active_section=”1″][vc_tta_section title=”When can I pick up my items?” tab_id=”1594187385607-1a44a845-a3bc”][vc_column_text text_larger=”no”]You will receive an email with your order number, then we will call you when the order is all set[/vc_column_text][/vc_tta_section][vc_tta_section title=”Where do I pay for my order?” tab_id=”1611086718359-0222c94b-44f4″][vc_column_text text_larger=”no”]

In the store, there is a cashier section.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Where Do I Go When I Arrive?” tab_id=”1611086942276-7f832d0f-66f6″][vc_column_text text_larger=”no”]For your safety and the safety of others, we ask that when you arrive at Al-Ahram you notify a sales person that you are picking up an online order. Provide the order number, mobile number or your name for fast delivery of order. Off course you have the right to see your products accept or decline before finishing the transaction.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How Long Will The Store Hold My Reserved Items?” tab_id=”1611086720292-1e805a7c-872e”][vc_column_text text_larger=”no”]You have two full days after the order is ready and after we call to inform with you that the order is ready for pick up.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What Happens If I Don’t Pick Up My Order?” tab_id=”1611084582231-1f446298-ebc8″][vc_column_text text_larger=”no”]

If you have any issues in the 2 day interval let us know and we will deal and reschedule the pickup.If you can’t make it, please let us know by canceling your order. We will put the items back on the shelf, but you can always reserve them again or get the items shipped.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”How Do I Return My Purchased Item(S)?” tab_id=”1611086816947-abfbd17d-2dcb”][vc_column_text text_larger=”no”]Returns can only be made in store and within 14 days after purchase date (the date you picked up and paid for your order). Please bring your receipt to the store. Please see our Return Policy for more details.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][vc_empty_space height=”100px” woodmart_hide_large=”0″ woodmart_hide_medium=”0″ woodmart_hide_small=”0″ woodmart_hide_extra_small=”0″][/vc_column][/vc_row]